Answer every kind of call
From a late-night Google Ads inquiry to an existing client asking for an update, our bilingual team answers 24/7 and routes each call according to your instructions.
24/7 BILINGUAL LEGAL INTAKE
A legal intake call center with sales reps who answer around the clock, call your leads back, handle objections, and collect consultation fees for your firm.
THE PATH TO A BOOKED CONSULTATION
01 / WHAT WE HANDLE
From a late-night Google Ads inquiry to an existing client asking for an update, our bilingual team answers 24/7 and routes each call according to your instructions.
We place outbound calls when new leads come in and follow up when they don’t pick up. We also revisit older leads and contact your existing book of business when your firm wants to reconnect.
We qualify prospects using your criteria, explain the value of meeting with your firm, collect your consultation fee when applicable, and book directly on your calendar.
02 / THE CASEBOOKED DIFFERENCE
An answering service can take a message. Our legal intake reps are trained to listen, handle objections, ask for the booking, and follow up to move the conversation forward.
Grant Cardone University
Reps must pass the required sales coursework and provide proof of their training activity.
Daily practice
We invest in daily sales training so reps can address hesitation, communicate value, and confidently ask for the next step.
Legal intake expertise
We learn your practice areas, screening criteria, and handoff process so prospects hear a confident, professional voice when they first call your firm. Your attorneys handle legal advice and representation.
03 / CLIENT INTAKE RESULTS
A snapshot from three immigration practices, covering both free and paid bookings.
| Firm | Consultations booked | Inbound calls / min | Outbound calls / min | Combined minutes | Consultation collected |
|---|---|---|---|---|---|
| Jacob J. Sapochnick Immigration Law | 302Free consultations | 818 / 2,850 | 193 / 350 | 3,200 | — |
| Law Office of Mario Varela, PLLC | 71Free consultations | 109 / 526 | 13 / 21 | 547 | — |
| U.S. Journey Immigration Services | 18$250 per consultation | 357 / 1,229 | 74 / 84 | 1,313 | $4,500 |
These are historical figures for the firms shown. Your results will depend on lead volume, lead quality, and your firm’s booking process.
04 / YOUR FIRM’S INTAKE
From the first ring to a spot on your calendar, see where our team takes work off your staff’s plate.
We answer in English or Spanish, collect the details your firm needs, and guide qualified prospects to a consultation.
We make outbound follow-up calls using your firm’s agreed cadence, address questions about the consultation, and offer the next available appointment.
We capture the message and route it to the right person at your firm using your escalation instructions.
We reach out to the leads your firm approves, find out whether they still need help, and offer a consultation when there’s a fit.
05 / THE OPPORTUNITY IN YOUR PIPELINE
Explore a simple scenario using your own assumptions.
POTENTIAL ADDITIONAL CASE FEES / MONTH
7.2 additional retained clients per month
Illustrative gross case fees before costs, payment plans, and collection timing. Actual results vary.
06 / YOUR NEXT CHAPTER STARTS HERE
Turn qualified inquiries into paid consultations and give your staff more time for casework.
Request a callback ↗Having trouble submitting? Email us directly at info@casebooked247.com.